Return Policy

RETURNS

E-Solutions Insiteout, company in charge of Rafael Nadal Official online shop, policy permits the return of products acquired within 15 days of the date of receipt of the product, for a partial or complete refund of the paid amount. To complete the refund please contact support@rafaelnadal-shop.com and indicate your require a refund.

The returned item(s) must be in the same condition in which it was originally sent and packaged in an orderly fashion

To return partially, or completely, the product(s) you can send the order before 15 days to: 
E-Solutions Insiteout S.L.
Zamora 45, 5º 4ª
08005 Barcelona
Spain

You must include a copy of the invoice in the package.

Your refund will be issued by the same method of payment you used to purchase the item(s). If you have paid via bank transfer we will requiere you to send us your bank account number were you want us to refund the amount.

RETURN SHIPPING COSTS

Returns costs: the customer will bear the return shipping costs incurred in such return to E-Solutions Insiteout S.L.